Privacy Policy

Welcome to our website www.stateofmind.fr a site managed by Alegria SAS. The head office is located at 36 rue des Fontaines, 92310, Sèvres, France.
The privacy of visitors to our website is very important to us, and we are committed to protecting it. This policy details what we do with your personal information.
Consenting to our use of cookies in accordance with this policy when you first visit our website
allows us to use cookies each time you visit our site.

YOUR PERSONAL INFORMATION AND ITS USE

We collect personal information about you when you register or subscribe to one of our services, place an order, use our online services, interact with us in any other way, for example via social media, click on an advertisement that we put on our website or someone else’s website, request information or help, give us a testimonial or other feedback, comment on blogs or articles featured in our services , attend an event we organize or sponsor.

The information we collect and store about you may include your name, email address, landline and mobile phone numbers, home address, shipping and billing address, payment card details, IP address , your search criteria, your purchase history, your purchase preferences, the type of browser you use (a browser is the program you use to view websites, such as Internet Explorer, Firefox or Safari), site access times and duration, referring URL (the site you came from to access our website), and other information about location, date of birth, password details, answers to security questions and any other information you may give us.

COOKIES POLICY

The State Of Mind website uses cookies. This is a common way to help users automatically log in, save display settings, or keep track of your shopping cart. Cookies also help us improve your browsing session.

USE OF THIS INFORMATION TO

  • Respond to your inquiries and information
  • Receive and process orders you submit to us
  • Personalize the service we provide to you
  • Carry out our obligations in relation to any agreement you have with us
  • Verify your identity
  • Anticipate and resolve problems relating to goods or services provided to you
  • Conduct market research and track sales data
  • Send you newsletters, surveys or other information about our products and services by post, email or SMS
  • Post on the Site, at our discretion, your comments on the Submission

DISCLOSURE OF YOUR INFORMATION

All personal information stored on our site will be treated with the utmost care. The information we keep will not be sold or used for any purpose other than to provide you with the best possible service. It is possible that we disclose your personal data to third parties only when necessary to achieve the purposes described above. These third parties are companies or organizations that we entrust with the responsibility of administering the Services on our behalf or that are required to do so under local law. We ensure that third parties treat your personal data with the utmost care and in accordance with GDPR regulations, whether they are based in the European Union or outside.

Third parties include:

  • Credit reference agencies
  • Couriers
  • Payment providers
  • IT support
  • Communication agencies and direct marketing consultants
  • Market research and market analysis service providers
  • Legal advisers and other professional advisers
  • Regulators, government and implementing agencies

STORAGE OF YOUR PERSONAL DATA

State Of Mind retains your personal data for a limited and proportionate period. Therefore, we will keep all data processed for the purpose of managing the relationship between a customer and us (surname, first name, postal address, email address, etc.) for the duration of the contract and for thirty-six months thereafter. At the end of this period and if no activity has been detected on your account, all your personal information will be erased from our servers.

THE MARKETING OPT-IN AND OPT-OUT PROVISION

By registering, subscribing or using our services with your specific consent, State Of Mind is able to use your personal data for marketing purposes in accordance with this policy. We will not retain any personal information shared with State Of Mind in an identifiable format for longer than necessary.
It is your right to know at any time what information is stored about you in our systems.
You can consult and update your personal data. You have the possibility to change or delete your stored credit/debit card data each time you make a purchase. Also, you will be able to delete saved credit/debit card data by adding or changing a shipping/billing address.
When registering on stateofmind.fr, you can withdraw your consent to the marketing messages you receive at any time by selecting the unsubscribe option included in these messages. If you wish to end your subscription to State Of Mind information or delete all your data from our database, send an email to contact@stateofmind.fr with your email address and a brief description of the matter.

YOUR RIGHTS AND YOUR CHOICES

You have the right, as an individual, to access all personal information we hold about you and to correct it if necessary. Also, you can withdraw any consent you have previously given to us and, in certain circumstances, to ask us to erase the information we hold about you.
You are able to object to our use of your personal information (where we are relying on our business interests to process and use your personal information).

Data protection law gives you a number of rights in relation to your personal information. In relation to most of these rights, we will ask you for information to confirm your identity and, where appropriate, to help us find your personal information. We will respond to you within one month of receiving any request (including requested identification documents).

You have the right to:

  • Request a copy of the information we hold about you
  • Correct and update your information
  • Withdraw your consent (when we rely on it)
  • Object to our use of your information (where we rely on our legitimate interests to use your
  • personal information) provided that we have no legal reason to continue using and processing
  • that information. Where we are relying on our legitimate interests to use your personal
  • information for direct marketing purposes, we will always respect your right to object
  • Erase your information (or restrict its use), provided that we have no legitimate reason for
  • continuing to use and process that information
  • Provide you with your information in a structured data file, where we rely on your consent to
  • use and process your personal information or the need to process it in connection with your
  • purchase

You can exercise the aforementioned rights and/or manage your information by contacting us at the email address: contact@stateofmind.fr

CONTACT US

Again, if at any time you wish to contact us with your views on our privacy practices, or with any inquiries regarding your personal information, you may do so by emailing us at contact@stateofmind.fr. You can request a copy of the information we maintain about you (for which we may charge you a small fee). We will erase or correct this information as appropriate according to your request.

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