100% refunded Discovery Kit
State of Mind
Back to home

Terms of Sale & Privacy Policy

Website: stateofmind.fr — Last updated: 1 July 2026

Welcome to State Of Mind. These Terms and Conditions ("Terms") govern your access to and use of the website stateofmind.fr (the "Site") and any purchase you make through it. By browsing the Site, creating an account, or placing an order, you agree to be bound by these Terms in their entirety. If you do not agree, please do not use the Site.

1. Seller Identity

The Site and the "State Of Mind" brand are operated by ALEGRIA, a French société par actions simplifiée (SAS) with its registered office at 36 Rue des Fontaines, 92310 Sèvres, France, registered with the Nanterre Trade and Companies Register under number 817 934 508 ("State Of Mind", "we", "us", "our").

Full company and publisher details are set out in our Legal Notice. For any question relating to these Terms or an order, please contact us via our Contact page.

2. Scope and Acceptance

These Terms apply to all sales of products (fragrances, discovery kits, diffusers, candles, room sprays, and related accessories, collectively the "Products") made through the Site, to any customer, whether a consumer or a business, located anywhere in the world, subject to the mandatory local consumer protection rules referenced in Section 15.

We reserve the right to modify these Terms at any time. The version applicable to your order is the one in force on the Site at the date you place that order.

3. Eligibility and Account

You must be at least 18 years old, or have the consent of a parent or legal guardian, to place an order.

When creating an account, you agree to provide accurate, current, and complete information and to keep your login credentials confidential. You are responsible for all activity under your account.

We may suspend or terminate an account in case of suspected fraud, misuse, or breach of these Terms.

4. Products

We make reasonable efforts to accurately describe and display our Products, including images, ingredients, sizes, and prices. However, due to screen display variations, slight differences in color or presentation may occur and do not constitute a defect.

Products are subject to availability. If a Product becomes unavailable after your order is placed, we will inform you as soon as possible and offer a refund, a substitute, or the option to wait for restock.

Some ingredients may cause allergic reactions in sensitive individuals. Please review the ingredient list on each product page before purchasing. Our Products are for external use only and should be used strictly as directed.

5. Prices

All prices displayed on the Site are indicated in euros (EUR) and include applicable VAT unless stated otherwise, based on your delivery location.

Prices do not include shipping fees, which are calculated and displayed at checkout before you confirm your order, nor any customs duties, import taxes, or fees that may apply to international orders (see Section 8).

We reserve the right to change prices at any time. The price applicable to your order is the price displayed on the Site at the time you complete your purchase.

In the event of an obvious pricing error (e.g. due to a technical malfunction), we reserve the right to cancel the order and refund any amount paid, even after order confirmation.

6. Orders

To place an order, follow the steps on the Site: select your Product(s), add them to your cart, provide delivery and billing information, choose a payment method, and confirm your order.

Order confirmation constitutes acceptance of these Terms and creates a binding sales contract between you and ALEGRIA SAS, subject to Product availability and payment validation.

You will receive an order confirmation email summarizing your purchase. Please review it and contact us promptly if any information is incorrect.

We reserve the right to refuse or cancel any order, in particular in cases of suspected fraud, non-payment, abnormal ordering patterns, or a dispute regarding a previous order.

7. Payment

Payment is due in full at the time of order. We accept the payment methods displayed at checkout (e.g. credit/debit card, and other methods as made available).

All online payments are processed through secure, encrypted third-party payment providers. State Of Mind does not store your full payment card details.

Your order will only be validated once payment has been successfully authorized.

8. Delivery

We ship worldwide to the countries listed at checkout. Estimated delivery times are provided for guidance and displayed at checkout or on our shipping information; they are not guaranteed and may vary due to carrier delays, customs processing, or circumstances beyond our control.

Risk of loss or damage to Products passes to you upon delivery to the address provided at checkout.

International orders: for deliveries outside the European Union, additional customs duties, import taxes, or administrative fees may apply upon arrival in the destination country. These charges are the sole responsibility of the customer and are not included in the price paid on the Site. We recommend checking with your local customs authority before ordering.

If a package is returned to us due to an incorrect address provided by the customer or a failure to collect it, we reserve the right to charge the cost of re-shipment.

9. Right of Withdrawal (EU/EEA Consumers) and Voluntary Return Policy

EU/EEA consumers: in accordance with the French Consumer Code (Code de la consommation, Articles L.221-18 et seq.) and EU Directive 2011/83/EU, you have a period of 14 calendar days from receipt of your Product(s) to withdraw from your purchase, without giving any reason.

To exercise this right, notify us before the deadline via our Contact page or by email at contact@stateofmind.fr, then return the Product(s) within 14 days of notifying us, at your own cost, unless stated otherwise.

Condition of returned items: for hygiene and product-integrity reasons, fragrance and cosmetic Products can only be accepted for withdrawal if unopened, unused, and with any protective seal or wrapping intact. Opened or used Products, once the seal is broken, cannot be returned or refunded except in case of a defect or non-conformity, in accordance with applicable law.

Upon receipt and inspection of the returned Product(s), we will refund the price paid (excluding original delivery fees, where legally permitted) within 14 days, using the same payment method used for the original order.

Customers outside the EU/EEA: the statutory 14-day withdrawal right described above may not apply under your local law. Please refer to our Return Policy for the voluntary return conditions we offer in that case.

This Section is a summary; full practical details (return address, process, exceptions) are set out in our Return Policy, which forms an integral part of these Terms.

10. Legal Warranty and Conformity

As a consumer, you benefit from the legal guarantee of conformity (garantie légale de conformité, Articles L.217-3 et seq. of the French Consumer Code) and the guarantee against hidden defects (garantie des vices cachés, Articles 1641 et seq. of the French Civil Code), regardless of any commercial warranty.

If a Product received is defective, damaged in transit, or does not match your order, please contact us within a reasonable time via our Contact page with photos and your order number, so we can arrange a replacement, repair, or refund as appropriate.

These statutory guarantees apply in addition to, and are not limited by, the voluntary return policy described in Section 9.

11. Intellectual Property

All content on the Site — including but not limited to text, graphics, logos, the "State Of Mind" brand, product names, packaging design, photographs, and the overall look and feel — is the property of ALEGRIA SAS or its licensors and is protected by French and international intellectual property laws. No content may be copied, reproduced, distributed, or used commercially without our prior written consent. Full details are set out in our Legal Notice.

12. Liability

We strive to ensure the Site is available, accurate, and secure, but we do not guarantee uninterrupted or error-free access and cannot be held liable for temporary unavailability due to maintenance, technical issues, or events beyond our control.

Our liability for any claim relating to an order is limited to the price paid for the Product(s) concerned, except in cases of gross negligence, willful misconduct, death, or personal injury caused by our negligence, or any liability that cannot be excluded or limited under applicable law.

We are not liable for misuse of Products contrary to the instructions and warnings provided on packaging or on the Site.

Nothing in these Terms excludes or limits rights that cannot be excluded or limited under the mandatory consumer protection laws of your country of residence.

13. Privacy Policy

This Privacy Policy forms an integral part of these Terms and Conditions. It describes what we do with your personal information when you use the website https://stateofmind.fr, managed by ALEGRIA SAS, whose head office is located at 36 Rue des Fontaines, 92310 Sèvres, France.

The privacy of visitors to our website is very important to us, and we are committed to protecting it. Consenting to our use of cookies in accordance with this policy when you first visit our website allows us to use cookies each time you visit our site. Please also refer to our Cookie Policy for further details.

13.1 Your Personal Information and Its Use

We collect personal information about you when you register or subscribe to one of our services, place an order, use our online services, interact with us in any other way (for example via social media), click on an advertisement that we place on our website or someone else's website, request information or help, give us a testimonial or other feedback, comment on blogs or articles featured in our services, or attend an event we organize or sponsor.

The information we collect and store about you may include: your name; email address; landline and mobile phone numbers; home address; shipping and billing address; payment card details; IP address; your search criteria; your purchase history; your purchase preferences; the type of browser you use; site access times and duration; referring URL (the site you came from to access our website); and other information about location, date of birth, password details, answers to security questions, and any other information you may give us.

13.2 Cookies Policy

The State Of Mind website uses cookies. This is a common way to help users automatically log in, save display settings, or keep track of your shopping cart. Cookies also help us improve your browsing session.

13.3 Use of This Information

We use the information described above to:

  • respond to your inquiries and requests for information;
  • receive and process orders you submit to us;
  • personalize the service we provide to you;
  • carry out our obligations in relation to any agreement you have with us;
  • verify your identity;
  • anticipate and resolve problems relating to goods or services provided to you;
  • conduct market research and track sales data;
  • send you newsletters, surveys, or other information about our products and services by post, email, or SMS;
  • post on the Site, at our discretion, your comments on any submission.

13.4 Disclosure of Your Information

All personal information stored on our site will be treated with the utmost care. The information we keep will not be sold or used for any purpose other than to provide you with the best possible service. We may disclose your personal data to third parties only when necessary to achieve the purposes described above. These third parties are companies or organizations that we entrust with the responsibility of administering the Services on our behalf, or that are required to receive it under local law. We ensure that third parties treat your personal data with the utmost care and in accordance with the GDPR, whether they are based in the European Union or outside.

Third parties may include:

  • credit reference agencies;
  • couriers;
  • payment providers;
  • IT support;
  • communication agencies and direct marketing consultants;
  • market research and market analysis service providers;
  • legal advisers and other professional advisers;
  • regulators, government, and enforcement agencies.

13.5 Storage of Your Personal Data

State Of Mind retains your personal data for a limited and proportionate period. We will keep all data processed for the purpose of managing the relationship between a customer and us (surname, first name, postal address, email address, etc.) for the duration of the contract and for thirty-six (36) months thereafter. At the end of this period, and if no activity has been detected on your account, all your personal information will be erased from our servers.

13.6 Marketing Opt-In and Opt-Out

By registering, subscribing, or using our services with your specific consent, State Of Mind is able to use your personal data for marketing purposes in accordance with this policy. We will not retain any personal information shared with State Of Mind in an identifiable format for longer than necessary.

You have the right to know at any time what information is stored about you in our systems. You can consult and update your personal data. You may change or delete your stored credit/debit card data each time you make a purchase, and you can also delete saved credit/debit card data by adding or changing a shipping/billing address.

When registered on stateofmind.fr, you can withdraw your consent to the marketing messages you receive at any time by selecting the unsubscribe option included in those messages. If you wish to end your subscription to State Of Mind communications or delete all your data from our database, send an email to contact@stateofmind.fr with your email address and a brief description of the matter.

13.7 Your Rights and Your Choices

You have the right, as an individual, to access all personal information we hold about you and to correct it if necessary. You may also withdraw any consent you have previously given us and, in certain circumstances, ask us to erase the information we hold about you. You may object to our use of your personal information where we are relying on our legitimate interests to process and use it.

Data protection law gives you a number of rights in relation to your personal information. In relation to most of these rights, we will ask you for information to confirm your identity and, where appropriate, to help us locate your personal information. We will respond to you within one month of receiving any request (including any requested identification documents).

You have the right to:

  • request a copy of the information we hold about you;
  • correct and update your information;
  • withdraw your consent (where we rely on it);
  • object to our use of your information (where we rely on our legitimate interests), provided we have no legal reason to continue using and processing that information. Where we rely on our legitimate interests to use your personal information for direct marketing purposes, we will always respect your right to object;
  • erase your information (or restrict its use), provided we have no legitimate reason for continuing to use and process that information;
  • receive your information in a structured data file, where we rely on your consent to use and process your personal information or where processing is necessary in connection with your purchase.

You can exercise the above rights and/or manage your information by contacting us at: contact@stateofmind.fr.

13.8 Contact

If at any time you wish to contact us with your views on our privacy practices, or with any inquiries regarding your personal information, you may do so by emailing us at contact@stateofmind.fr. You can request a copy of the information we maintain about you, and we will erase or correct this information as appropriate in accordance with your request.

14. Force Majeure

Neither party shall be held liable for any failure or delay in performing its obligations under these Terms resulting from an event of force majeure as defined by French law and case law (Article 1218 of the French Civil Code), including but not limited to natural disasters, strikes, transport disruptions, government restrictions, or carrier failures.

15. Severability

If any provision of these Terms is found to be invalid or unenforceable under applicable law, that provision shall be deemed severed, and the remaining provisions shall continue in full force and effect.

16. Governing Law and Jurisdiction

These Terms are governed by French law, without regard to conflict-of-law principles, subject to the mandatory consumer protection provisions of your country of habitual residence where applicable.

Consumers: if you are a consumer, you may bring proceedings before the French courts or the courts of your country of residence within the European Union, in accordance with applicable EU regulations. You may also use the European Commission's Online Dispute Resolution platform: https://ec.europa.eu/consumers/odr

Professionals/businesses: any dispute shall be submitted to the exclusive jurisdiction of the competent courts within the jurisdiction of the Nanterre Trade Activities Court (Tribunal des Activités Économiques de Nanterre), France.

Before initiating any formal proceedings, we encourage consumers to contact us first via our Contact page to seek an amicable resolution. In accordance with Articles L.612-1 et seq. of the French Consumer Code, consumers also have the right to use a consumer mediator free of charge. Mediation requests may be sent to: catherinelaskine@stateofmind.fr.

17. Contact

For any question regarding these Terms, an order, a return, or your personal data, please contact us:

  • Via our Contact page
  • By email: contact@stateofmind.fr
  • By post: ALEGRIA SAS, 36 Rue des Fontaines, 92310 Sèvres, France

These Terms and Conditions were last updated on 1 July 2026. We recommend reviewing them periodically, as they may be updated to reflect changes in our practices or legal requirements.