Shipping & Returns
Shipping
Shipping method: All orders are sent via standard local post shipping.
France
Delivery time
3–5 business days
Price
€13 for all products
Free for Discovery Kit
European Union
Delivery time
3–5 business days
Price
€13 for all products
Free for Discovery Kit
Countries
Andorra, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden.
European countries outside the EU, UK, Japan, Taiwan
Delivery time
7–12 business days
Price
€20 (free from €200 of purchase) for all products
€15 for Discovery Kit
Countries
United Kingdom, Switzerland, Iceland, Albania, Bosnia and Herzegovina, Moldova, Montenegro, North Macedonia, San Marino, Serbia, Japan and Taiwan.
United States & Canada
Delivery time
10–14 business days
Price
€100 for all products
€20 for Discovery Kit
Countries
United States and Canada.
Outside Europe
Delivery time
10–14 business days
Price
€50 for all products
€20 for Discovery Kit
Countries
Afghanistan, Algeria, Angola, Antigua and Barbuda, Argentina, Armenia, Australia, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belize, Benin, Bhutan, Bolivia, Botswana, Brunei, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, Central African Republic, Chad, Chile, China, Colombia, Comoros, Congo, Costa Rica, Côte d'Ivoire, Cuba, Democratic Republic of the Congo, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Eswatini, Ethiopia, Fiji, Gabon, Gambia, Georgia, Ghana, Grenada, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, India, Indonesia, Iraq, Israel, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Lebanon, Lesotho, Liberia, Libya, Macao, Madagascar, Malawi, Malaysia, Maldives, Mali, Marshall Islands, Mauritania, Mauritius, Micronesia, Mongolia, Morocco, Mozambique, Myanmar, Namibia, Nauru, Nepal, New Zealand, Nicaragua, Niger, Nigeria, Oman, Pakistan, Palau, Palestine, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Qatar, Rwanda, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Samoa, Sao Tome and Principe, Saudi Arabia, Senegal, Seychelles, Sierra Leone, Singapore, Solomon Islands, Somalia, South Africa, South Korea, South Sudan, Sri Lanka, Sudan, Suriname, Tajikistan, Tanzania, Thailand, Timor-Leste, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, United Arab Emirates, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zambia, Zimbabwe.
Click & Collect
Pickup and collection points are not available except at our two Click & Collect locations. This option is free of charge and can be selected at checkout.
- Versailles — 5 rue du Bailliage, 78000 Versailles, France. Open Monday to Sunday, 11:00–19:00
- Cannes — 9 rue Notre Dame, 06400 Cannes, France. Open Thursday to Sunday, 11:00–19:00
Returns
Alegria SAS operates the State Of Mind brand, whose head office is located at 36 rue des Fontaines, Sèvres, France.
If you want to exchange or have your items refunded, please read the conditions below. If you complete them, please contact our brand first at the following address: contact@stateofmind.fr before sending any items.
General
During the 14 days following the delivery of your order, you can request an exchange or a refund for the items. This period runs from the day of receipt of the order by the consumer, beyond this period, any complaint will be rejected.
Note that all items must be returned unused, with authentic tags and in their original packaging, along with the receipt. If the goods returned are not in a condition suitable for resale, we may not accept your return. All returned goods will be examined upon receipt.
All exchanges are subject to stock availability.
Please note that you are responsible for shipping items returned to the online store. Items lost in transit will not be compensated. Shipping costs for returned merchandise are the responsibility of the customer.
Defective products
We have a legal obligation to supply products that comply with the order we have accepted.
Therefore, if your purchase is defective, and you provide proof by photo to the email address: contact@stateofmind.fr, then according to your choice, we will send you the same product for free or we will refund the price of the product as well as shipping costs. Simply contact us on the day of delivery or at the latest on the first working day following delivery.